[BR_forum] GotoAssist Beta

Discussion about non-BR issues : Operating Systems, Networking issues and other non-BR related software products (AutoIt, other open source recommendations, etc)

Moderators: Susan Smith, admin

Post Reply
steve.koger at m-a-c-s...

[BR_forum] GotoAssist Beta

Post by steve.koger at m-a-c-s... »

Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)
gothnerd at gmail.com

[BR_forum] GotoAssist Beta

Post by gothnerd at gmail.com »

We use GoToAssist at CLS. We love it, our customers love it. Luis knows more about it.

-John

From: br_forum-bounces@maillist.ads.net [mailto:br_forum-bounces@maillist.ads.net] On Behalf Of Stephen Koger
Sent: Monday, August 18, 2008 3:50 PM
To: 'Business Rules Forum'
Subject: [BR_forum] GotoAssist Beta




Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)
Susan Smith
Posts: 717
Joined: Sun Aug 10, 2008 4:24 am
Location: Southern California

[BR_forum] GotoAssist Beta

Post by Susan Smith »

Hi Steve! You're all married now! I hope you and Heidi had a wonderful day on August 8th! They were setting off some awfully big fireworks in China in your honor that day. They made have called it the Olympic opening ceremonies, but we know better :)

Aren't you using LogMeIn for remote support now? What is GotoAssist supposed to provide that LogMeIn doesn't? I'm always interested in hearing about a better mousetrap.

-- Susan, who uses LogMeIn

Stephen Koger wrote:

Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS
Post generated using Mail2Forum (http://www.mail2forum.com)
GomezL at collectionso...

[BR_forum] GotoAssist Beta

Post by GomezL at collectionso... »

GotoAssist Epress Beta.

I think it’s still free, and that is very nice!

We subscribe to their full product, so other than a brief trial, I didn’t try the express product.

GotoAssist provided by Citrix has stellar support. When something fails, I can always get help. I don’t know if they are going to provide the same level of service to the express clients, but I would imagine they would.

The Express version is designed for a limited number of technicians (It might even be 1) to provide support to end users. The interface looked very nice.

I would certainly give it a try.

Luis I. Gomez
Commercial Legal Software, Inc.
1-800-435-7257
www.CollectionSoftware.com


From: br_forum-bounces@maillist.ads.net [mailto:br_forum-bounces@maillist.ads.net] On Behalf Of Stephen Koger
Sent: Monday, August 18, 2008 3:50 PM
To: 'Business Rules Forum'
Subject: [BR_forum] GotoAssist Beta


Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)
Post Reply